Our core purpose is to create value for customers to earn their lifetime loyalty. Corporate responsibility has an important role to play in achieving this. At the core of approach our values, which are accompanied by key policies such as our group human rights policy, Ethical training program and code of ethics. Our approach to corporate responsibility is straightforward. We recognize our impacts on the society, on the economy, and environment and believe that we can achieve most when we work together on practical things that make a difference to maximize the benefits we bring and minimizing any negative impacts.